​​1.1 Property Information

• Customer is responsible for providing accurate details about the property to be captured as part of the Space Services order.

• Pricing is based on one (1) 3D digital twin per property. Additional digital twins for the same property will incur separate charges.

​​1.2 Property Access

• Customer must provide access to the property on the scheduled date and time.

• If the Capture Specialist cannot access the property or contact the on-site representative, the capture will be canceled, and the Customer will be charged a $300 cancellation fee.

​​1.3 Payment Terms

• Space Venture will bill 50% of the agreed Capture Commitment amount upfront, with equal weekly installments (amount TBD) starting from the Order Effective Date.

• Any additional charges or outstanding balances will be invoiced at the end of the Term. Payments are due within 14 days of the invoice date.

​​1.4 Term

• The Term of the order ends on the Capture Period End Date or when the Capture Commitment is fulfilled, whichever occurs first.

• If the Capture Commitment is satisfied early, all remaining installments become immediately due.

​​1.5 Unused Services

• Digital Twin Services must be completed within the Term. Unused services will be forfeited, with no refunds or credits issued.

​​2. Payments, Cancellations, Copyright, & Hosting

​​2.1 Cancellations

• Appointments canceled with less than 24 hours’ notice incur a fee of 50% of the project value or $180 (whichever is higher).

​​2.2 Copyright

• Photography and media created during services can be used by the original client or company that paid for the services.

• Photographers retain copyright ownership under U.S. law. Transfers of copyright require direct arrangements with VirtualSpace.

​​2.3 Hosting

• Matterport Spaces are hosted in the Matterport Cloud.

• Hosting fees are $60 per active space for 12 months, billed monthly or annually. If hosting is terminated, spaces are archived and can only be restored or transferred upon payment of past due fees ($50 per space).

​​3. Customer Obligations

​​3.1 Use of Services

• Customers must ensure proper use of services and prevent unauthorized access.

• End Users are limited to a single individual account and must comply with the Acceptable Use Policy.

​​3.2 Third-Party Apps and Integrations

• Space Venture is not responsible for the actions of third-party applications used in conjunction with its services.

​​4. Intellectual Property

​​4.1 Ownership

• Space Venture retains ownership of all intellectual property, including updates and enhancements.

• Customer grants Space Venture a license to use data provided during services for operational improvements.

​​4.2 Customer Data Protection

• Space Venture will implement and maintain industry-standard security measures to protect Customer data.

​​4.3 Suggestions and Feedback

• Feedback provided to Space Venture may be used to enhance services without obligation to the Customer.

​​5. Termination

​​5.1 Termination by Either Party

•Either Party may terminate this Agreement for material breach if not resolved within 30 days of written notice or if the other Party ceases operations.

​​5.2 Post-Termination

• Upon termination, Space Venture will provide access for Customer Data export. Any remaining data may be deleted after a commercially reasonable period.

​​6. Dispute Resolution

​​6.1 Arbitration

• Any disputes will be resolved through binding arbitration administered by the American Arbitration Association.

​​6.2 Exception

• Claims for injunctive relief related to intellectual property may be brought in New York courts.

​​7. Miscellaneous

​​7.1 Modifications

• Space Venture may update terms and will notify the Customer of material changes. Continued use of services constitutes agreement to revised terms.

​​7.2 Force Majeure

• Neither Party is liable for failure to perform due to events beyond their control, such as natural disasters or government actions.

​​7.3 Entire Agreement

• This Agreement supersedes all prior agreements and constitutes the entire understanding between the Parties.